Privacy Policy

Effective Date: 2025-09-18

Chores & Rewards (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Service.

1. Who We Are

Chores & Rewards is operated by NKH Investments Pty Ltd. We provide a web application to help parents and guardians manage household chores and rewards for children.

2. Who This Policy Applies To

This Service is designed for parents and guardians who are 18 years of age or older. We do not knowingly collect personal information directly from children under 13. Any child data stored (e.g., name, chore history, or reward preferences) is provided by and under the control of the parent or guardian who has created the account.

3. Information We Collect

We collect the following types of information:

Information You Provide:

• Account information (name, email address, password)

• Child profiles (names, ages, chore assignments, reward preferences)

• Chore and reward data entered by parents/guardians

• Communications with our support team

Information Collected Automatically:

• Log data (IP address, browser type, device information, operating system)

• Usage patterns and analytics (pages visited, features used, time spent)

• Cookies and similar tracking technologies for functionality and security

Third-Party Integrations:

• Information from connected services (such as Yoto API when linking reward cards)

• OAuth tokens and associated permissions (stored encrypted)

4. How We Use Information

We use your information to:

• Provide, maintain, and improve the Service

• Process payments and manage subscriptions

• Send transactional emails (account confirmations, password resets, chore reminders)

• Provide customer support and respond to inquiries

• Ensure security and prevent fraud

• Comply with legal obligations and enforce our Terms of Service

• Analyze usage patterns to improve user experience

We do not sell, rent, or trade personal information to third parties for their commercial purposes.

5. Email Communications

We send transactional emails necessary for the Service (account confirmations, password resets, important service updates, and chore reminders if enabled). Marketing emails will only be sent with your explicit consent and will always include an unsubscribe link. You can manage your email preferences in your account settings.

6. Sharing and Disclosure of Information

We may share your information in the following circumstances:

Service Providers: We share limited information with trusted third-party service providers who process data on our behalf under strict confidentiality agreements, including:

• Cloud hosting providers (for data storage and processing)

• Payment processors (for subscription and payment processing)

• Email service providers (for transactional communications)

• Analytics providers (for service improvement)

Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share information for other purposes with your explicit consent.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit (HTTPS/TLS) and at rest (AES-256)

• Secure authentication and access controls

• Regular security audits and monitoring

• OAuth tokens stored with encryption

• Secure payment processing through certified providers

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access: View and download your personal information

Update: Modify your account information and preferences at any time

Delete: Request deletion of your account and associated data

Portability: Export your data in a machine-readable format

Unsubscribe: Opt out of non-essential communications

To exercise these rights, contact us at support@choresandrewards.kids or use the account settings in the Service.

9. Data Retention

We retain personal information only as long as necessary to:

• Provide the Service and fulfill the purposes outlined in this Policy

• Comply with legal obligations and resolve disputes

• Maintain security and prevent fraud

When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

10. International Data Transfers

Your information may be stored and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children’s Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on our website and, where appropriate, by email. Your continued use of the Service after such changes constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@choresandrewards.kids

Company: NKH Investments Pty Ltd